1 reviews | Active since May 2023
WORST AFTERSALES SERVICE EVER!
Worst after sales service ever. After my dishwasher broke (only one year old) in February 2023, while still under warranty, I logged a service request with Midea / Levance. Never heard a thing until I tried to follow up. They sent Master Care out who if I say are useless is being kind. They said they had fixed it and the same evening I had the same issue. Called again they came to the house and took the machine. Never to be heard of or seen again. It is now the 10th May and I still don't have my dishwasher. After many emails and refusing to wait any longer as when I did query late in April I was told they still had to order the part, I demanded a refund. Midea eventually mailed Makro PE where I had bought the machine from to contact me and do a full refund. That was 2 weeks ago. I am still waiting.
Hope you are doing well
We apologize for your experience. Could you kindly mail be your details and experience to ***
Our team will be able to get back to you.
Kind regards,
Midea Team
Hope you are doing well
We apologize for your experience. Could you kindly mail be your details and experience to ***
Our team will be able to get back to you.
Kind regards,
Midea Team
