WORST AFTERSALES SERVICE AND BRAND!

I am disgusted with your lack of service! I was a fool trying out and buying a Midea product!

I have had endless issues with my front loader. Cycles restarting, water and foam overflowing, battling to spin! Whether it be a full load or 1 item it’s a shocking brand!

I logged a repair over 5 weeks ago! Only yesterday did they send a technician. I have sent countless videos and images of the problems. The technician said he isn’t sure of the issues as it’s intermittent and he will report back to Livance! The repair could not be carried out - I have requested a credit to purchase another machine and here this useless company comes back and says you are out of CPA the machine was bought 10 months ago - we can honour a repair! What repair? It took you weeks to have a look and don’t know how to fix it and you say this nonsense!

The worst brand I have ever purchased and dealt with, rather spend a bit more and buy a brand that actually gives after sales service!