Very Upsetting

4-11-24 placed order for 2 aircons. 4-11-24 Third party aircon installer contracted by Midea sends me a whatsapp message to arrange installation. (no prior phonecalls) 12-11-24 sent email regarding concerns of the installation done by their third party installer, and I asked Midea personally a question about the agreement I had with Midea regarding the installation. Instead of responding at all, they got the 3rd party installer to phone me (if I wanted to speak with the third party I would have contacted them direct) which I found upsetting as I wanted to talk with Midea and not the third party. 13-11-24 Sent email to Midea expressing upsetness and that I was done with Midea and will write a report on hellopeter. A woman phoned me concerned that I had written a report, I assured her I hadn't, she said she will send me a R500 for my bad experience, and a photo of something I asked her for regarding parts that are included as I had concerns regarding the installer. 18-11-24 with my faith restored after that call she gave me, I sent a mail asking if there's a better price on 4 more aircons than the website price because theres a special online, so I expressed urgency. She phoned me and said they cant do better price because they'd be competing with their own product, I then said it was a Samsung I'm looking at and expressed urgency due to it being on special. She said that is different then and she will phone me back to let me know if they can do anything on the potential bulk purchase. 19-11-24 after no further communication I emailed again asking again if theres any feedback yet and expressing the urgency for them to tell me if they can or cant do anything at all on the price for 4 more aircons. 13-12-24 Till today I have not received a word of feedback, I did not receive the R500 voucher promised, nor the image promised. I lost the Samsung special because of Midea, but I chose to buy Samsung anyway because I now have a grudge against Midea and will never buy another Midea product ever again.