Unhappy customer who does not want to be a Midea customer!!!

Midea is a terrible brand with faulty products and the worst customer experience!! On 12 July 2025, I made the worst mistake of my life. I went to Makro to buy a Top-loader washing machine, and the salesman advised me to go for a Midea, and he said it was a good buy with a five-year warranty. That sounded like a good idea as I didn't have to pay extra for that warranty, but that was a mistake. When I got home, it took maybe +/- 10 days to finally get it installed with the pipes, but when I did start it up, the machine was broken, the laundry didn't come out clean, and the clothes were covered in stains and dirt like feathers. When I returned to Makro with the machine on 26 July, I was told that they would have to call in a service or something; they couldn't take the machine back. Jeremy Opperman, the technician from Midea, called me two weeks after I got back to Makro and asked what was wrong. I was at work during the day and not at home, so he told me to check later to see if he was still in the area. And when I did, he was no longer in the area and only came to my house after I called him a couple of times, and he didn't answer and sent me a message that he was busy with a customer. He came on 9 August 2025 to check the machine and said it was a water pressure flow in the pipes. He tried to fix the problem, but the problem persisted. I informed him that the problem was not fixed, he never calls back or responds to WhatsApp, and only sends a reply via message that I am busy with a customer and will call you back. To date, no call back from Jeremy Opperman. I contacted Makro Issac again, the manager from the washing machine appliances side, who says he has spoken to him and will get back to me. As of today, 14/09/2025, no one has gotten back to me. I am writing this review. I do not want this washing machine from Midea, it does not work, and being a mom of 4 boys, I cannot continue like this, and I hope I will get some assistance from the Midea company.