Stay away from this brand

Do NOT waste your money on a Midea machine! I bought mine less than a year ago, and it already stopped spinning properly. It’s still under warranty, but after logging a service request through Game, it’s been FOUR WEEKS and not a single technician has come out to help.

They sent the troubleshooting email to the WRONG person, and when I finally got it, I had already done everything they suggested. I’ve been chasing them for weeks, and the Mir call centre is absolutely useless—no solutions, no urgency, no care.

This brand clearly does not value its customers. If this is how they treat people during the first year of warranty, imagine the nightmare later. I deeply regret buying Midea and would strongly advise everyone to stay away from this brand!