Shocking Service

My Midea countertop water dispenser stopped chilling. I contacted Midea and they arranged for it to be collected and from the time they collected it has just been a nightmare. All I can say is they offer ZERO back up service, ESPECIALLY if it is out of warranty. They actually couldn't give a damn. My unit was literally 1 week out of warranty. Their communication and willingness to help is literally non-existent. I am now trying to get the unit back (unrepaired). They don't have parts and they have no idea when they will have parts. So, if you buy a Midea product you will be ok for the short 2-year warranty period but thereafter you might as well throw it away!