TJ
Tarryn J

1 reviews | Active since Mar 2023

26 May 2025, 18:28

Not worth the trouble

I brought a new 21kg top loader in February 2025. It has already started giving issues with what looks like a faulty locking mechanism. Very disappointed that there is an issue so early into the purchase. My Samsung lasted over 10 years before giving even an inkling of trouble

0
Replies (1)
Midea South Africa
Midea South Africa's reply27 May 2025, 19:09
Official
Dear Tarryn, thank you for bringing this to our attention. We sincerely apologize for your experience and assure you that this is not reflective of the standard of quality we strive to uphold.
One of our representatives will be reaching out to you to investigate this matter further and assist accordingly.