EG
Erna G

1 reviews | Active since Aug 2025

18 Aug 2025, 11:45

Midea is a ****

I bought a Midea washing machine from Game less than 2 years ago, it started giving me problems 4 months ago, they send an agent to replace the pump, then it started making the same noise again, the second agent said the wrong pump was fitted and not even an original agent part. Now Midea wants to fix it again and said they will not refund or replace because the machine is old 😳 she refuse me to speak to her boss or give her name when I asked for the info and then put the phone down in my ear after I asked if she would accept this feedback if it was her machine. They quickly to take your money but slow to accept fault. DO NOT EVER BUY MIDEA PRODUCTS, IT'S A ****!!!

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Replies (1)
Midea South Africa
Midea South Africa's reply18 Aug 2025, 16:14
Official
Dear Erna, thank you for bringing this to our attention. We sincerely apologize for your experience and assure you that this is not reflective of the standard of quality we strive to uphold.
One of our representatives will be reaching out to you to investigate this matter further and assist accordingly.