kP
karen P

1 reviews | Active since Aug 2022

16 Aug 2022, 11:14

Midea faulty washing machine

i bought a new midea machine on 2/7/2022.when i used the machine it wobbled a bit so i googled it and i had to take out the bolts at the back.it work fine after that.After 3 weeks the machine started moving around like mad and i stoped it.a part of the plastic broke of on top.i phoned midea and they said i lost gurentee because of the bolts and i have to pay to get it fixed.2 weeks i had to wait for a tech .he told me the machine is faulty and it is the second machine that he saw today.when mastercare send the report to mideathe report was changed and said it is my fault agin.no stickers was on machine theat told me about the bolts and in the manual the note of the bolts is so small.i feel midea is to blame here and and i want my money back.Nobody at midea even want to listen to me

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Replies (7)
Midea South Africa
Midea South Africa's reply17 Aug 2022, 09:14
Official
Hi Karen , hope you are well. Please may you kindly email us on *** with your contact details and advising where you are based. We will assist you further with your matter above. Kind regards, Midea
kP
karen P's update17 Aug 2022, 09:21
Reviewer Update
What is the email adres

kP
karen P's update17 Aug 2022, 09:27
Reviewer Update
email me at ***
Midea South Africa
Midea South Africa's reply17 Aug 2022, 09:28
Official
Hi Karen, for some reason the emails are getting blocked out. Hope this works: hello @ midearetail .co.za 
kP
karen P's update17 Aug 2022, 09:32
Reviewer Update
please email me' ***
kP
karen P's update17 Aug 2022, 09:32
Reviewer Update
***
kP
karen P's update17 Aug 2022, 10:58
Reviewer Update
no feedback