ZE
Zahraa E
1 reviews | Active since Oct 2025
02 Oct 2025, 18:14
Midea 13 kg top loader washing machine
The worst service Bought a washing machine only 1 year it’s smoking and has a burnt smell they took the matching for a month came back with it did the same things took it back and didn’t sort it out I have to keep calling game store where I purchased the machine to help but they also full of excuses They brought back the machine by force I tested it and still the very same problem and worse they brought back a machine that they damaged scratched it terribly
They Don’t want to have it replaced or give me my money back Will never ever support this brand They a useless brand and worst customer service they should work on their customer service They don’t even deserve 1 star
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Midea South Africa's replyOfficial
03 Oct 2025, 08:10Dear Zahraa, thank you for bringing this to our attention. We sincerely apologize for your experience and assure you that this is not reflective of the standard of quality we strive to uphold.One of our representatives will reach out to you to investigate this matter further and assist accordingly.
Midea South Africa's reply03 Oct 2025, 08:10
Official
Dear Zahraa, thank you for bringing this to our attention. We sincerely apologize for your experience and assure you that this is not reflective of the standard of quality we strive to uphold.One of our representatives will reach out to you to investigate this matter further and assist accordingly.