DN
Dharm N

1 reviews | Active since Oct 2019

26 Aug 2022, 12:09

DO NOT BUY MIDEA DISHWASHERS -FAULTY & PATHETIC CUSTOMER SERVICE

DO NOT BUY MIDEA PRODUCTS - FAULT DISHWASHERS AND PATHETIC CUSTOMER SERVICE

The dishwasher we purchased had rust developing on the baskets after 1 year. Overall the baskets where in good condition except for the joins the coating was insufficient causing rust in places. This is a manufacturing defect since the rust is happening on specific joins and not the entire basket.

I contacted Midea South Africa and for the past 6 months they have refused to physically inspect the baskets. Instead the only response is that the rust is not covered by the standard 2 year warranty.

But, this rust is caused by poorly app**** paint coating on the basket.

At time of purchase, we also signed up for the extended warranty.

The useless clowns working at MIdea we dealt with are the following individuals:

Kuben - Midea JHB Devon Milton - Midea JHB Aulette - Midea JHB Danie Hennan - Midea PE Craig Fowlds - Midea PE Midea Representative - Makro PE

Midea South Africa or Livance South Africa - whatever they call themselves - are useless.

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Replies (1)
DN
Dharm N's update30 Aug 2022, 11:05
Reviewer Update
30 August 2022: Still no response from Midea South Africa nor Livance South Africa.