SG
Santosh G

1 reviews | Active since Feb 2016

06 Apr 2025, 17:19

Cheap and Nasty Midea Microwave. Don't buy

I have a basic Midea 750W Microwave (the black one), purchased in Sep 2024. After 4 months, the paint in the cavity started peeling and this was reported to Livance (The Midea agents in South Africa) by March 2025.

Submitted a service call to repair the unit (it has a 2 year warranty) with a response that I damaged the coating due to the manner in which I clean it, notwithstanding that I've owned and cleaned kitchen appliances, large and small for well over 40 years !

Subsequent emails went answered. So I have a cheap and defective microwave, no service from Livance/Midea and regret the R850 I spent on this.

Spend a few hundred extra and get a different brand. I won't purchased another Midea product and will ensure I discourage others from doing the same.

Santosh Gunpath Centurion, Gauteng

0
Replies (1)
Midea South Africa
Midea South Africa's reply16 Apr 2025, 10:47
Official
Dear Santosh, Thank you for bringing this to our attention. We sincerely apologize for your experience and assure you that this is not reflective of the standard of quality we strive to uphold.
One of our representatives will be reaching out to you to investigate this matter further and assist accordingly.