Bad customer care after sales and BAD PRODUCT

So firstly I am very unhappy how Midea customer service handles situations of their bad Quality products. Firstly I got my new washing machine on the 16th of February 2022, opened the box to find a huge dent at the back of the machine. Yes Makro was nice to replace it but once again its inconvenient to wait two day for your new machine. Then all went well and don't get me wrong its an amazing machine but to experience three months later my machine stops working, it doesn't wash or spin anymore. Then emailing and calling just to get told we will log a repair for you. You must be joking, a brand new washing machine that needs repairs at three months. Then customer service tells you over the phone that sorry that's their policy, O sorry then take your **** make off the market if you cant look after the people who actually supports your make (MIDEA). I have four boys and just not to be able to do washing for not knowing how long or by hand and its winter is just sad how MIDEA SA treats their customers.