WORST EXPERIENCE

On Thu, 29 Dec Good day

I have since sent an email below to Midas customer care, on Friday the 23rd I received two calls from their customer Care.

The gentleman said he needs to contact the owner of the shop and then get back to me but nothing till today.

Pls intervene, I urgently need my refund R380

Kind regards W

From: Selemela, William W Sent: Tuesday, 20 December 2022 13:47 To: *** Subject: Refund

Good day

Hope this mail finds you well.

I bought a Battery @Midas in Carletonville yesterday and was told that I would get a refund once I bring back the old Battery.

Went to the store again today and was refused to pay my refund because I did not have the receipt.

The gentlemen told me that I do not need a receipt if the Battery gives a problem, I then threw away the receipt after replacing the battery.

Only to be told that they cannot refund me because I do not have the receipt?

I feel like he could have just kept quite and not say anything about the receipt then I could have kept it.

I am not happy and had plans to use that money for my kids.

Pls have a look into this matter and provide urgent feedback. Regards W Cell +***1