SM
Suzette M

1 reviews | Active since Feb 2023

20 Nov 2025, 14:59

Where's my warranty?

I bought a battery on 29 September 2026. I started experiencing problems with the battery. A few minutes ago I went to Midas Mossel Bay to ask if they can replace the battery,because the water was like boiling inside. I had the alternator checked this morning and a few weeks ago because for some reason the battery wasn't charging. The alternator is 100% fine. So this guy at Midas Mossel Bay told me the alternator is overcharging the battery. I told him,but I had the alternator checked this morning. I asked him if I can get another battery since the one I bought 2months ago is obviously faulty,he told me no I can't have it replaced because of the alternator that's overcharging the battery. I feel this is really unfair because why would the warranty not be valid and I paid R 1476.30. How does this work?

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Replies (2)
SM
Suzette M's update20 Nov 2025, 15:00
Reviewer Update
Sorry THE DATE OF PURCHASE IS 26 SEPTEMBER 2025
Midas
Midas's reply20 Nov 2025, 15:02
Official
Hi Suzette,

Thank you for reaching to us. 

We will be in touch with you shortly.

Thank you,
Team Midas.