AH
Auden H

1 reviews | Active since Dec 2015

01 Dec 2015, 15:19

VICTIMIZED, because of a piece of broken plastic

Today, like any other customer I went into Midas Salt River to buy a roof rack for my car. Paid the asking price and left. Upon arriving at home I immediately unboxed and attempted installing the roof rack. Upon breaking the seal I noticed the plastic cover on one of the ends were broken. I figured that it must have broken while in transit you know, makes sense. I immediately decided to drive all the way back to Midas to simply swop the broken piece of plastic for another one INSTEAD of being a fussy customer and insist on a complete new roof rack. <br> <br> The teller and the storeman remembers me because I was just there. He makes his assessment and says, \it must've been damaged while couriering"";?\"" and \""WHY DID YOU BREAK THE SEAL?\""<br> <br> Long story short"

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Replies (1)
Midas
Midas's reply02 Dec 2015, 14:21
Official
Hello Auden,

Thank you for bringing this to our attention. Kindly allow us time to investigate the matter and we will revert back to you.