1 reviews | Active since Jul 2016

07 Jun 2021, 15:29

VERY UNHAPPY CUSTOMER!!!

I am appalled by the customer service I recently received from Midas at Sky City from Refilwe!! I bought a car battery (Sabat) on the 20th of May 2021 for a BMW, and it started giving me issues just after 2 weeks. I then discovered they sold me an incorrect battery now they expect me to pay more for the mistake they made after I had specifically stated the make of my car. Furthermore when I opt for a refund an my old battery back, I am told that it is not possible after the emotional distress they put me through with the battery that left me stranded in the middle of nowhere!!! I VERY DISAPPOINTED WITH THE CUSTOMER SERVICE I RECEIVED!!!!

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Replies (1)
Midas
Midas's reply09 Jul 2021, 15:46
Official
Good day,

Thank you for your review'

We have noticed that you took the matter to your lawyers. we await their feedback.

Kind regards