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Nico A
1 reviews | Active since Mar 2013
23 Dec 2019, 17:15
Very un professional service
Hi i would just like to share my experience today, i phoned Midas Secunda to find out some prices firnparts i need for my vehicle, but when i phoned, the sales person does not say excuse me for me i will assist you now, he puts the phone on the counter and leaves it, after avout 10 minutes thwy hang up the the phone, that is very un professional and rude, i never had such a bad experience with midas Secunda always been a loyal customer, i doubt i will return to them.
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Midas's replyOfficial
30 Dec 2019, 12:50Good Day Nico
Thank you for bringing this to our attention
We are sorry to hear about the unprofessional level of service you have received from the Secunda store.
The relevant people have been informed about this behavior and the staff members will be duly trained to improve on their level of service.
Kind Regards
The Midas Team
Thank you for bringing this to our attention
We are sorry to hear about the unprofessional level of service you have received from the Secunda store.
The relevant people have been informed about this behavior and the staff members will be duly trained to improve on their level of service.
Kind Regards
The Midas Team
Midas's reply30 Dec 2019, 12:50
Official
Good Day Nico
Thank you for bringing this to our attention
We are sorry to hear about the unprofessional level of service you have received from the Secunda store.
The relevant people have been informed about this behavior and the staff members will be duly trained to improve on their level of service.
Kind Regards
The Midas Team
Thank you for bringing this to our attention
We are sorry to hear about the unprofessional level of service you have received from the Secunda store.
The relevant people have been informed about this behavior and the staff members will be duly trained to improve on their level of service.
Kind Regards
The Midas Team