AA
Abbey A

1 reviews | Active since Mar 2009

28 Jan 2016, 12:58

They made a mess of my car

I took my car to Kuben from Midas for a service. He told me the head gasket needed a new seal. The minute it was back from Midas, it was spewing oil, which it had never done before. I took it back twice and still it continued to leak. My driveway is ruined and I have probably spent in excess if R1,000 on oil. I have phoned and sms'ed Kuben many times... he just ignores my calls and doesn't return messages. I had to take the car to somebody else. They told me that no service was done and the engine is full of silicone. I expect a refund of my R2,000

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Replies (1)
Midas
Midas's reply13 Apr 2018, 14:37
Official

Good day,

As communicated with our regional franchise manager we apologise that the Midas store referred you to a workshop which did not offer a satisfactory service.

We have made it clear to the franchisee that this should not happen again.

Again, we apologise for the inconvenience.

Kind Regards,

Midas Team