Terrible ********* Service

Item: Midas
Rating: 1
Author: Xavier S

It is not the first time that the female employee at Midas Kraaifontein telephonically quote me a lower price for a part and when I get there it's much more expensive. Yesterday I urgently needed a part and sent my son while I was going to work giving him the telephonically quoted amount. Just to be told that he is R300+ short and the mechanic drove from the Southern suburbs to install the part.

Helpful (0)

Replies (5)

Midas's replyOfficial

15 Oct 2024, 10:52

Hi Xavier Smith,

Thank you for reaching out to us, we will investigate this and provide you with feedback.

Thank you,
Team Midas.

Midas's reply15 Oct 2024, 10:52

Official

Hi Xavier Smith,

Thank you for reaching out to us, we will investigate this and provide you with feedback.

Thank you,
Team Midas.

Xavier S's updateReviewer Update

15 Oct 2024, 11:23

Thanks, I have the invoices that my son was given and the person just walked away without explaining why there were 2 different invoices given.

Xavier S's update15 Oct 2024, 11:23

Reviewer Update

Thanks, I have the invoices that my son was given and the person just walked away without explaining why there were 2 different invoices given.

Midas's replyOfficial

15 Oct 2024, 11:25

Hi,

Please email those invoices to ***.

Thank you.

Midas's reply15 Oct 2024, 11:25

Official

Hi,

Please email those invoices to ***.

Thank you.

Xavier S's updateReviewer Update

15 Oct 2024, 13:29

Your I cannot see your email address

Xavier S's update15 Oct 2024, 13:29

Reviewer Update

Your I cannot see your email address

Midas's replyOfficial

30 Oct 2024, 13:54

Hi,

We have tried to contact you with no luck. However, we have sent you an email.

Thank you.

Midas's reply30 Oct 2024, 13:54

Official

Hi,

We have tried to contact you with no luck. However, we have sent you an email.

Thank you.