1 reviews | Active since Mar 2009
Staff not even prepared to listen
I bought a set of brake pads 4 months ago from the store, normally I get a minimum of 12 month out of a set of brake pads, so I contacted the store to enquire if there was a batch problem with certain of the brake pads as only 4 months use is absolutely shocking.<br> The sales staff simply stated that it was my was my driving that had caused this and that there is no fault with their products. Am I expected to continue going to this store when this is the attitude you get from the store. No compassion, nothing, just shift the blame back onto the consumer.<br> I wasn't asking for a refund or a replacement product but merely asking if there was a problem.<br> This shocking experience has cost you a customer, as I will not be going back to a store where I get spoken to like an idiot and the staff couldn't be bothered to assist.<br>
Thank you for bringing this to our attention. kindly allow us time to investigate the matter and we will revert back to you.
Thank you for bringing this to our attention. kindly allow us time to investigate the matter and we will revert back to you.
