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Nkosana M

1 reviews | Active since Jun 2025

23 Jun 2025, 08:28

Sold incorrect battery- now expected to go and fix and error they made

on the 9th of March i purchased a Willard battery fro MIdas in Ladysmith ,last week the battery started giving issues,on went to WIllard and willard advised that i waw sold the incorretc battery by the consultant at MIdas Ladysmith.i called them and they said i must bring the battery for exchange and i have relocated to JOHannesburg and will not be able to go there anytime soon.my car is now struggling to siwtch on and my ellectornics are giving issues(resetting presets,gauges are intermittantly not working) i called the manager and salesman 15 ,they expect me to spend my own money to drive back down to ladyt smith and change the battery they incorrectly sold to me.please sort this out as i need a new battery before mycar shuts down

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Replies (2)
Midas
Midas's reply27 Jun 2025, 17:16
Official
Hi Nkosana,


Thank you for reaching out to us, we have tried to contact you with no luck. We are investigating this matter and will give feedback. 

Thank you,
Team Midas.
NM
Nkosana M's update28 Jun 2025, 11:25
Reviewer Update
Good day MIdas,I ended up calling WIllard and they arranged with MIDAS kempton park for the battery to be tested and replaced with a proper battery.I took it there and they tested,the reading was bad (replace) with an extra charge of R500. i now have a new battery i wasted my time and money going back fourth with Midas ladysmith(they even suggested i drive down to ladysmith on my own accord from joburg (Time,patrol and tollgates) just to change the battery they incorrectly sold to me,even though i told them my car started having electronic issues due to the battery .MIdas Ladysmith did not care(i told them if my cars stops working due to this i will claim the entire car from them