JS
Jan S

1 reviews | Active since Dec 2017

26 Mar 2022, 16:50

Sabat battery issues bought from Midas

I had a Bad experience with Midas regarding Sabat battery. Bought a battery last year April and for the past 3 weeks it started dying on me and yes I took it back to Midas,thinking that it is still under warranty they will exchange. OK they explained that it needs to be tested the charged it and tested it and OK I collected since they can't change when it says passed. I went to Joburg did not use it the next morning it started the car cool went to work. When I was at work during the day I started the car it almost did not start but it did trying to avoid embarrassment of asking for a push. Later I started and it was fine on my way I was asked to go buy food cool went to Romans Pizza waited for my order when I got my order had to leave my battery cant start the car had to be pushed by strangers mind you I drove about 30km from work but it dies. So I would like to know what do I do the machine says the battery is fine but it can't start the car. From Romans I drive about 3ks to home and I decided since the guy at midas said there is something draining my battery I disconnected the terminal the whole night in the morning it cranked for seconds and died. I bought Sabat and I have used it for years on my car never experienced this.

0
Replies (3)
Midas
Midas's reply29 Mar 2022, 11:17
Official
Good day,

Thank you fir bringing this to our attention.

We will investigate the matter and revert back to you.

Kind regards

JS
Jan S's update06 Apr 2022, 08:37
Reviewer Update
Thanks to Midas team finally I got excellent service, firstly would like to thank the gentleman that dealt with my query. He took personal interest to get my query resolved he went all out to ensure that I get assistance,and yip the team at Midas ensured that it happens especially the Manager who kept his word ensured that I was updated all the way. They finally replaced the battery I am a happy customer today and will continue to do business with you guy's. Thanks so much I really appreciate the help.
Midas
Midas's reply06 Apr 2022, 10:27
Official
Good day

Thank you for the excellent review. Our team is always ready to assist with helpful tips and fast service.

Please visit again soon!

Kind regards,