1 reviews | Active since Sept 2016

26 Feb 2024, 17:21

Refusal of refund

Good Day. I bought a few things at Midas and amongst others there were Shocks of which they don't have. The Gentleman asked if I could pay and will order them. Yes he did order and contacted me but I had already got another ones. I went to ask for a REFUND since we'll I don't have their shocks they refused to Refund me. I talked to him and he said he was not suppose to explain to me anything. Ohh really then if I am this worthless then please give me my R1900 with no explanation. I don't have their things, my phone records every call and this specific one was recorded. I would like to have my refund latest tomoro or else I will publish the call and take MIDAS Brits to Social media.

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Replies (1)
Midas
Midas's reply27 Feb 2024, 10:50
Official
Hi Portia,

Thank you for reaching out to Midas Head Office. We attempted to contact you but unfortunately, we were unable to reach you. 

We have also contacted the store in regards to your query. We suggest that you visit the store and ask to speak to the branch manager who will be able to assist you further.

If you encounter any further complications, please don't hesitate to reach us at ***.

Thank you.
Team Midas