Hellopeter
Share Your Experience
pM
portia M

1 reviews | Active since Mar 2012

11 Apr 2024, 11:01

REFUSAL OF REFUND

This is my second complaint to Midas requesting my refund . I have been trying to get a refund since February and they are refusing . I dont have their item and I have been asking for a refund since . I do longer have much to say but should I not get refunded ill go to small claims court

Regards

0
Replies (3)
Midas
Midas's reply11 Apr 2024, 11:38
Official
Hi Portia, 

Thank you for reaching out to us. we will be in touch with you shortly. 

Thank you,
team Midas
Midas
Midas's reply11 Apr 2024, 13:27
Official
Hi Portia, 

We have tried to contact you with no luck, please contact us back on ***.
Midas
Midas's reply11 Apr 2024, 13:58
Official

Hi Portia,


I hope this message finds you well.


Thank you for reaching out to us. We appreciate your interest in resolving the matter at hand. However, in order for us to provide you with the most efficient assistance, we kindly request that you furnish us with additional details pertaining to your recent experience.


To ensure a thorough investigation, could you please send us an email at ***? Within this correspondence, we kindly ask that you include the name of the specific store where the incident occurred, along with a detailed explanation of what transpired.


Furthermore, for expedited processing, we kindly request that you attach a copy of your proof of purchase to the email. This will greatly assist us in understanding the context of the situation and facilitating a prompt resolution.


Thank you for your cooperation and understanding in this matter. Rest assured, our team is committed to addressing your concerns in a timely and efficient manner.


Best regards,
Team Midas