1 reviews | Active since Dec 2011
Refund for diesel clutch
I bought a clutch with a vin no for Ford focus 2.0 (fuel) at Midas Quay in East London on 1-08-2015. The salesman assured me it's the right model, the mechanical engineer realized it doesn't fit. I took it back to Midas and they refused to refund me or give me another clutch. I was told they can only sell me another clutch at cost price of R1381. I ordered it on Tuesday (11-08-2015),and sent someone to fetch it Wednesday. I still received bad attitude from the Salesman, he refused to release it and demanded we bring a sample where as he didnt tell us Tuesday when we ordered the clutch. I work in Mthatha (250 kms away), I called them on the way to explain that I am 15 minutes late and they refused to release it. I got it on 13-08-2015 at R1381, and now am stuck with a brand new Diesel clutch which I didn't order.
Thank you for bringing this to our attention. The matter will be investigated and we will revert back to you.
Thank you for bringing this to our attention. The matter will be investigated and we will revert back to you.
