1 reviews | Active since Apr 2016

11 Sept 2023, 10:51

Poor service and quality parts

I purchased a Valeo clutch kit from Midas Alberton, my mech fitted it on and used copper slip in the process. Clutch was giving problems as there was a shudder on take off and reverse. Sent the clutch in for claim and got rejected because of the copper slip used in process. Purchased a LUK kit, followed same process with copper slip car moves fine. Lost out money for the Valeo kit. Lesson learnt - cheaper product doesn't solve the problem. spend a little more it will give you less headche in the future.

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Replies (3)
Midas
Midas's reply11 Sept 2023, 10:56
Official
Hi Mahomed.

Thank you  for reaching out to Midas, we will forward this feedback to Valeo as well.

Thank you.
Team Midas.
's update11 Sept 2023, 11:14
Reviewer Update
Thanks. And could you please cc me in the communication, Because my mech and other mechanis believes that the rejected claim report sent to me was made up and not from Valeo. My email is *** thank you
Midas
Midas's reply11 Sept 2023, 12:59
Official
Will do