Pathetic Service and behaviour

I have been to the store Mohamed's Daxina Midas twice today 2022/03/12 and was given the worst ever service. Firstly the manager Shameem was not available and then the second instance he was out to CASHBUILD, the so called second in charge by name of Herbert tells me that he cannot honor the warranty on the battery that I purchased from the store due my vehicle's electrical system overcharging. He is a counter salesman and not a battery technician he did not present any credentials showing that he was a qualified BATTERY TECHNICIAN. I am a qualified motor technician with an exemption result "A" on batteries in my trade test. I know that a sulphated battery will swell due to the internal plates buckling and bending when a charge is induced on the battery. I personally think that this is down right common *****ing from the customers. The Manufacturer of the Battery should be the decision maker on their product. On my second visit there and when I told the salesman that the charge rate was within normal limits which is the range from 13.9v to 15.1v at 77 degrees celcius he told me that is too high for a 12 volt battery and will not honor the warranty. These are the worst people to deal with, I would rather spend the money on fuel to travel out to a reliable and honest store that will honor there warranties and not play hide and seek. The staff are rude, disrespectful and foul mouthed excuses for human beings. I will not go to this store ever again even if it were the only store that carried the items I require. This gives the entire MIDAS franchise a bad name and I will not recommend my colleagues to support this franchise from now and in the future.