No feedback, no battery

Item: Midas
Rating: 1
Author: Urson W

I bought a battery from Midas Wellington. Turns out the battery is not the correct one for my car. The battery is not allowing my car to function properly and sometimes hesitate to start. They agreed to exchange the battery for the proper and correct one that is best suited for the car. It's been over a month now and I need to keep calling them to follow up. I still have not received feedback from them after a promise to get a call back today.

Helpful (0)

Replies (3)

Midas's replyOfficial

25 May 2023, 11:45

Good day,

Thank you for writing to us.

We will investigate the matter and revert back to you.

Kind regards
The Midas Team

Midas's reply25 May 2023, 11:45

Official

Good day,

Thank you for writing to us.

We will investigate the matter and revert back to you.

Kind regards
The Midas Team

Urson W's updateReviewer Update

29 May 2023, 08:07

Thank you, the team at Midas Wellington was able to assist and restore my trust in them. They've managed to retain me as a customer.

Urson W's update29 May 2023, 08:07

Reviewer Update

Thank you, the team at Midas Wellington was able to assist and restore my trust in them. They've managed to retain me as a customer.

Midas's replyOfficial

30 May 2023, 08:32

Good day,

Thank you for writing back to us.

We are glad that we were able to resolve your complaint.

Kind regards,
The Midas Team

Midas's reply30 May 2023, 08:32

Official

Good day,

Thank you for writing back to us.

We are glad that we were able to resolve your complaint.

Kind regards,
The Midas Team