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Pierre M

1 reviews | Active since Apr 2013

11 Apr 2017, 12:11

NEVER buy MIDAS BRAND TOOLS!

<p>I bought a midas tool trolley for my workshop because it has a "lifetime guarantee". On inspection in the store ( Midas Voorbaai) a set of torx Allen keys was missing. The salesman said he will get me a set and I bought the trolley for R8000,00</p> <p>I followed up and the salesman explained that he is waiting for the purchaser to send the allen keys from head office. MR ASLAM MIA</p> <p>After six months I got hold of MR ASLAM MIA per telephone and he promised that he will order the tools from "over-seas" and send it to me asap. I explained to MR ASLAM MIA that I did not use the tool trolley up to now and not happy that I bought this set and still battling to get the tools missing from it.</p> <p> </p> <p>I called two weeks ago and was promised by MR ASLAM MIa that the tools is laying on his desk and he lost my details but I can send him an mail with the deatails of where the tools must be delivered.</p> <p>Two weeks later.... today. No TOOLS and MR ASLAM MIA is not available as usual! </p> <p>I am returning this trolley to Midas Voorbaai for a full refund and MR ASLAM MIA can keep his tools!!!!</p> <p>WORST SERVICE EVER!!!!!</p> <p> </p> <p> </p>

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Replies (1)
Midas
Midas's reply12 Apr 2017, 08:06
Official

Good Morning,

Thank you for bringing this to our attention.

The matter will be taken up with the product manager and we will revert back to you.

Kind regards,

Midas team