Midas, what a disappointment.

My grandfather has been fixing cars for years. I am just a student, so he recommended an affordable shop to get a few parts for my car.

The product was poor quality. It broke when we installed it the first day. Went back to show them the plastic was thin in one side and thick on the other, obviously a manufacturing issue, which happens granted (but for something that should be heat resistant, i should have gotten a refund or a new product straight off the bat)

They did not offer to send it back to the manufacturer. Had to buy a new part somewhere else. Very disappointing Midas.

Update: Customer service came in contact with me to change my review. I sent proof of payment (my bankstatement) but it was not a receipt, therefore they will not assist because the shops have different owners. (I do not see how that can be a problem, everything is tracked on a system. They could easily have found the date and time of my purchase.)

I am not impressed. The service and quality has declined according to my grandfather (midas has lost a faithful customer and what could have been a new customer).

Poor quality products. Poor customer service. Do not waste your time or money.