TL
Thapelo L
1 reviews | Active since Apr 2018
03 Jul 2019, 09:47
MIDAS WARRANTY FALSE ADVERTISING!!!
I Bought a Midas Battery in 2018 for my car. Early 2019 it gave me problems. Midas exchanged it, now it's giving me problems again so they said there's nothing they can do to help me I have to buy a new battery but the warranty is 25Months and the possibility is that the battery they gave me might have lost shelve life. Is this false marketing or what, what happened to the remaining warranty? Is the treatment I'm getting from Midas fair as per "CPA"? I am extremly disappointed in Midas!
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Replies (3)
Midas's replyOfficial
03 Jul 2019, 10:55Hi Thapelo
Thank you for bringing this to our attention.
Firstly, We sincerely apologise for the service you've experienced. We will investigate the matter and will ensure that it does not happen again. Please advise which Midas store did you receive the service from and we will investigate the matter accordingly.
Kind regards
The Midas Team
Thank you for bringing this to our attention.
Firstly, We sincerely apologise for the service you've experienced. We will investigate the matter and will ensure that it does not happen again. Please advise which Midas store did you receive the service from and we will investigate the matter accordingly.
Kind regards
The Midas Team
Midas's reply03 Jul 2019, 10:55
Official
Hi Thapelo
Thank you for bringing this to our attention.
Firstly, We sincerely apologise for the service you've experienced. We will investigate the matter and will ensure that it does not happen again. Please advise which Midas store did you receive the service from and we will investigate the matter accordingly.
Kind regards
The Midas Team
Thank you for bringing this to our attention.
Firstly, We sincerely apologise for the service you've experienced. We will investigate the matter and will ensure that it does not happen again. Please advise which Midas store did you receive the service from and we will investigate the matter accordingly.
Kind regards
The Midas Team
TL
Thapelo L's updateReviewer Update
03 Jul 2019, 11:12MIDAS CARLETONVILLE
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Thapelo L's update03 Jul 2019, 11:12
Reviewer Update
MIDAS CARLETONVILLE
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Thapelo L's updateReviewer Update
05 Jul 2019, 14:05I take it that I won't get any help from as said before. It's 3days but it's still quiet
TL
Thapelo L's update05 Jul 2019, 14:05
Reviewer Update
I take it that I won't get any help from as said before. It's 3days but it's still quiet