Midas Tokia

Giving 1 star at the point is more than what they deserve I bought a battery from them 6 months ago few days ago, completely flat, they said they will send my battery it in to whoever and have it checked, then refused to help a lady who needed her brake light changed, for years they helped with this services but according to them they will get a warning, I said never heard such BS eventually they helped her, I left to get a call this morning to say that they charged my battery didn't send it in to have a tested like the manager said he would, because they say it's fine, I go and ask them I need help with my brake light please as you assisted the lady yesterday, they said they don't give that service, I said I am a single female who has no one else to help me, eventually handed my a ***** driver and basically stated to do it myself in the parking lot in front of their midas door, while struggling I see them changing a SUV wind screen wipers and I said that gentleman gets your service of changing his wipers but I don't get help, he responded helping him won't have taken as long as changing your balb, shocked proceeded to change the balb not to sure what I am doing, the *****s were on my bag I wanted to ask one of the guys to see if the light was working and in a panic ran back for my handbag from boot forgetting *****s when the time is to close the light realized scews are gone, I ask a man to please call one of them I need help I see the man talking to one of the managers and they refuse I go in now really upset now saying you won't help because you say your job says so but what about having little a bit of humanity, then getting me new *****s once I finished, going back to pay for *****s almost in tears at this point, the female cashier said, shame mame did you have to do it yourself, I said I hope that none of their daughters or wives have to go through this, and I will never step foot back here again, I have been in retail myself for over 20 years I have never ever dream of treating a customer like this, the cold service and attitude, what would have taken them 2min to do as in helping me as a female customer took 20min and walking away in tears, absolutely disgusting service.