Midas service stink

I bought a light bulb there yesterday for my car. They gave me the wrong one so I had to go back there this morning. I asked them please to help me to change it. I was on my way to JHB and didn't want to go there through traffic with no break light at the back. I am a single lady so I asked can someone please just help me put it in. I got a short we don't do fittings. Whatever it's just a bulb. I tried to do it myself and then broke off a piece of my back light due to the fact that you have to take out the whole light to put in the bulb. It is going to cost me R1525 for a back light for a R5 bulb. This is ridiculous Midas. I will never ever buy anything from a Midas store again. I am also in service delivery and work with customers all day long. If this is the way you help your customers I will make sure everyone I know and don't know know how your (non existing) customer service work. One very upset customer