DP
DIRKIE P

1 reviews | Active since Dec 2014

14 Dec 2015, 10:01

MIDAS PRODUCTS MADE IN CHINA

I am a loyal customer and have been purchasing various items and service kits over the years from various Midas' stores over the country. But the experience I received at the Midas store in Rustenburg just made you lose a loyal and faithful customer. I wanted to return dud/dead sparkplugs that Midas sold me, and the person behind the counter refused to exchange them for me and blamed me for damaging them. I bought them a week ago and services my car over the weekend and immediately took them out as they were not working. He was rude, unhelpful and had a typical sarcastic, know-it-all, salesman attitude where a customer will never be right. I will never ever support Midas again either through my business or personal nature...and this only because a rude person refused to exchange **** that he sold me.

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Replies (1)
Midas
Midas's reply05 Jan 2016, 15:44
Official
Hello dirkiedupreez,

Thank you for bringing this to our attention. Kindly allow us time to investigate the matter and we will revert back to you.