1 reviews | Active since Jun 2013
MIDAS prices not competitive at Durban North
One would have thought that MIDAS , a franchised organisation would be competitive in terms of its pricing . Clearly not so as I have found out a few days ago . I purchased a 5LHelix motor oil and paid R239 . When I went into another motor spares outlet in Springfield Park. (GOLD WAGON) , the very same item was priced at R187, a difference of R52 or R27.81% . Another item eg a Victor Ryan sealer , priced at Midas for R80 , selling in shops in Durban for R60, a difference of R20 or 33% . Clearly Midas marketing needs to catch a wake up . I took the matter with the manager /owner of the store , and as usual he didn't advance any cogent reasons , but very condescending in his approach mentioning inter that clients from Ballito purchase oil from his store, Midas needs to take their franchise stores , seriously , Clearly from where the Client sits , this is not being done . Their managers/owners of these stores must be trained on how to answer queries from customers . Merely telling their clients to buy where u think is cheap is not a smart marketing strategy .
Thank you for bringing this to our attention.
The matter is currently being investigated and we will revert back to you.
Thank you for bringing this to our attention.
The matter is currently being investigated and we will revert back to you.
