1 reviews | Active since Sept 2012
Midas not treating customers fairly
<p>I took a motorcycle battery that had sadly expired into Midas Springs as I needed a new one. The assistant took the battery into the back and came out with a new one. I took the battery home, filled it, charged it and when it came time to attach the terminal points to the leads on the bike I realised the terminals on the new battery were swopped around. I unfortunately didn’t think to check this before I opened and charged the battery. I subsequently phoned Midas to ask if they would take back the battery and give me the proper one and was told because I had opened and charged it they would not take it back. As far as I am concerned I gave them the battery and asked for a new one that was the same as the one handed in. They gave me the wrong battery and I shouldn’t have to pay for their mistake!!!!!</p> <p> </p>
Good Atfernoon,
thank you for bringing this to our attention.
Kindly allow us time to investigate the matter and we will revert back to you.
Good Atfernoon,
thank you for bringing this to our attention.
Kindly allow us time to investigate the matter and we will revert back to you.
