ZM
Zinzi M

1 reviews | Active since Oct 2020

29 Jan 2021, 18:20

Midas, Lusikisiki staff negligence

I mistakenly left my ID at Midas Lusikisiki while I was there to purchase a number plate. Today I went there to fetch and the staff told me that it had been taken by a guy who claimed to be my neighbor! When I asked who the guy was they said they didn't know because they did not take down his details.

That is the most bizarre and stupid thing that I've ever heard because EVERYBODY knows that you cannot give somebody's ID to anybody else. I want my ID! And if anything is done under my name, I will definitely hold Midas responsible because their staff is highly negligent.

0
Replies (2)
ZM
Zinzi M's update01 Feb 2021, 11:05
Reviewer Update
The manager traced the person my ID was given to and he got it back. He apologise for the blunder which happened in his absence.

I'm happy with how he handled this very unfortunate incident. I'm hoping it will never happen again
Midas
Midas's reply08 Feb 2021, 14:59
Official
Good day,

Thank you for coming back to us.

Kind regards,
The Midas Team