Midas Kraaifontein Bad Customer Service

I have recently moved to Durbanville and needed to buy motor spares and phoned Midas Kraaifontein shop for prices. The receptionist put me through to Sales and a "Gentleman" answered the phone there. I asked him for various prices which he gave me without any questions asked, needless to say most were wrong prices. I then asked for his name and he said "Kack", I still thought it was strange and said excuse me but please repeat it, and he said "Kack" again, I asked him to spell it and he said, "K. A. C. K". I asked him to repeat it three times thereafter and he said "K. A. C. K" I then in turn repeated it back to him twice again to which he rep**** "YES". I am an english teacher and know my english language very well. And Kack was the name given to me. I then phoned Kraaifontein Midas shop again a few hours later, and was told by the receptionist, there is noone there with that name. I said to her but I spoke to him that is the name he gave me and spelt it out 3 times to me and I inturn repeated it back to him. She then said they do not even have someone close to that name there so I must be wrong but she can put me through to sales again.

I find this to be absolutely unprofessional to be taken for a fool like this and to be made a joke of, as I am sure by giving his name as "KACK" he was trying to be funny. I am not happy by the service provided and want action taken against Midas Kraaifontein. It is extremely unprofessional of their staff and I have to question if they treat all their customers in the same way..... Where has the customer care gone to....