JL
Jurie L

1 reviews | Active since Dec 2018

11 Apr 2021, 08:34

Midas Klerksdorp - No Customer service.

I bought a Macht car battery from Midas as per their recommendation. I was given 18 months warranty on the battery. I have had this battery for 13 months and the car doesn't start anymore. I took my bakkie's battery out and put it into my car and now the car is runnig fine. The battery looses it's power in two days after it has been charged. I took the battery to Midas Klerksdorp and they said there is nothing they can do.

This is a product under warranty and this is the service I got from Midas - this is terrible customer service.

0
Replies (1)
Midas
Midas's reply19 Apr 2021, 16:48
Official
Good day,

Thank  you for bringing this to our attention.
Please be advised that we will investigate the matter and revert back to you.

Kind regards