1 reviews | Active since Oct 2016

31 Oct 2016, 16:41

Midas JP Spares George

<p>Glow plugs purchased on 11/08/2016 faulty. Midas JP Spares refuses to replace even though Midas advertise a 12 month guarantee on all parts on their site.</p> <p>in the first place wrong parts were supp**** to us which resulted in us incuring cost having to travel 240km back and forth to mechanic to return wrong parts and return with correct parts.</p>

0
Replies (3)
Midas
Midas's reply02 Nov 2016, 08:32
Official

Good Morning,

Thank you for bringing this to our attention. The matter will be investigated and we will revert back to you.

's update02 Nov 2016, 08:43
Reviewer Update

Thank you for following up on this matter.

I appreciate it as I am a pensioner and cannot afford to repurchase glow plugs at a cost of R1035.00.

's update08 Nov 2016, 07:27
Reviewer Update

It would like to know how long this complaint will take to be resolved as it has been 8 days and the only reply I have received is that the matter will be investigated, and have not received any more communication. In the meantime my car's engine is being damaged due to faulty glow pluggs supp**** to me by Midas J P Spares,which they refuse to replace.