Midas guarantee means nothing
The 24 month guarantee on a Midas battery means nothing if you dont know which branch sold it to you. We bought a crane 2nd hand and the battery packed up last night. Took it to Midas Kathu but the usual reply was that they only sell Dixon Batteries. Phoned Head Office to no avail. How am I supposed to know at which branch the previous owner of the crane bought the battery from?
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Midas's replyOfficial
23 Feb 2023, 11:47Good day,
Thank you for writing to us.
Unfortunately, as explained to you via email, we are unable to assist you without proof of purchase.
Kind regards,
The Midas Team
Thank you for writing to us.
Unfortunately, as explained to you via email, we are unable to assist you without proof of purchase.
Kind regards,
The Midas Team
Best regards,
Midas's reply23 Feb 2023, 11:47
Official
Good day,
Thank you for writing to us.
Unfortunately, as explained to you via email, we are unable to assist you without proof of purchase.
Kind regards,
The Midas Team
Thank you for writing to us.
Unfortunately, as explained to you via email, we are unable to assist you without proof of purchase.
Kind regards,
The Midas Team
Best regards,
's updateReviewer Update
23 Feb 2023, 12:12Worthless guarantee. The purchase date and invoice number are clearly marked on the battery.
's update23 Feb 2023, 12:12
Reviewer Update
Worthless guarantee. The purchase date and invoice number are clearly marked on the battery.