JK
Jeroen K

1 reviews | Active since Nov 2017

25 Nov 2018, 07:47

Jaymees Midas Florida will never get my business from me again.

SO, I bought the Willard battery in the attachments in June 2018. The battery is dead and since there is a warranty on the battery I took it back to the Jaymee’s midas store in florida where it was purchased. Battery was test and I was asked for the receipt. I don’t have the receipt as in the course of the last 5 months I have moved and do not know where it is. I was told with out a receipt he cannot do anything as I am supposed to keep the receipt. I requested the sales assistant print a copy. To which he tells me he cannot as they do not keep the receipts themselves for this long. Ok so a electronic system, that does not allow you to search for receipts that are 5 months old? Looking at the battery I am pretty sure that the one picture has the receipt number on it. How can you expect a customer to keep a receipt for “2 years”, a piece of paper, yet you as midas does not have access to a electronic copy of the receipt? Please contact me on the below number to sort this out, if I have not heard anything back by next week Friday I will go to social media. This attitude is completely unacceptable.

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Replies (1)
Midas
Midas's reply05 Dec 2018, 10:33
Official
Good day,

Thank you for bringing this to our attention. The matter is currently being investigated. 

We will revert back to your shortly. 

Kind Regards,
Midas team