*********** staff costing me time and money

<p>Went to Midas in Florida on 16/05 where I purchased some spares. I was assisted by Darlington who clearly does not know as much as he's supposed to as a person in his designation. Firstly I was given the incorrect CV joints. Had to go back to Midas just to be told they do not have the correct CVs in stock and that they'd have to wait for Midas Roodepoort to deliver to Midas Florida. I waited an hour. Went back to the mechanic and was told the ball joints I purchased initially was ALSO not the correct ones. The mechanic managed to supply me with the correct ball joints. I went back to Midas today for a refund for the ball joints and was told that I was the one who ordered the part incorrectly after giving them all the correct info relating to the vehicle. After puttting up an argument as I refused to accept this I was given a voucher for the value of the spare. I contacted the store manager, Wilna, to voice my dissatisfaction. She very rudely told me to prove I got the ball joints elsewhere by supplying them with an invoice... Never in my life have I received such pathetic service from a company who are supposedly "experts" in their field. I will not let this go until I receive my refund. I will not accept a voucher as compensation for someone else's incompetence especially after I've already received the right parts from my mechanic. I will never make the mistake of supporting Midas again and I will make this incident known to all my friends and family members. This is ****************.</p>