ME
Michael E

1 reviews | Active since Apr 2011

02 Aug 2018, 11:01

I want my refund Now Jaymees Midas!

After 4 days I still get no response to tell me where my refund is. What is going on??? What is the big delay?? I need my money NOW. There is no service at Midas. They never have the parts you ask for and when they supply a part its the wrong part. They are quick to take your money but to get it back you have to phone them constantly and fight because they are not competent enough to take the initiative to call their bank and enquire on my refund. By now this is ridiculous and Very frustrating as I need my money to fix my car and its been standing for a week because I cant get my money back from Midas to fix it. Wake up and make a plan to get me my money!!

0
Replies (1)
Midas
Midas's reply02 Aug 2018, 12:22
Official

Good Day,

Thank you for bringing this to our attention.

We have liaised with the store in question and were advised that the credit was done on the card mention as you have mentioned.

Kindly take note of the following:

  • The issue here is with the money not reflecting on your account. Please note that once the card has been swiped at the store and the machine produces the slip then the transaction is with the bank
  • The bank takes up to 10 working days to process the transaction
  • The money will reflect on your account after the bank has cleared it

Kindly be in contact with your bank and they will be able to give you an indication of the date at which the money will reflect on your account.

Kind regards,

Midas Team