LE
Louise E
1 reviews | Active since May 2021
18 Oct 2025, 09:39
HILLFOX Midas
Should be a NEGATIVE rating, not even deserving 1 star. Sales lady on her phone ignoring customers, other sales rep vapes in the store. Manager is so rude and unprofessional - disgusted with the service level or lack off received today.. Shame on the MIDAS group for supporting this branch.
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Midas's replyOfficial
20 Oct 2025, 09:08Good day,
We are very sorry to hear about your unpleasant experience at our branch. The service and behavior you have described are completely unacceptable and not in line with the standards or values we expect from our team. We take your feedback very seriously and will be addressing this matter internally with the staff involved to ensure it does not happen again.
Please accept our sincere apologies for the poor impression you received. We value all our customers and would appreciate the opportunity to restore your confidence in us.
Thank you,
Team Midas.
We are very sorry to hear about your unpleasant experience at our branch. The service and behavior you have described are completely unacceptable and not in line with the standards or values we expect from our team. We take your feedback very seriously and will be addressing this matter internally with the staff involved to ensure it does not happen again.
Please accept our sincere apologies for the poor impression you received. We value all our customers and would appreciate the opportunity to restore your confidence in us.
Thank you,
Team Midas.
Best regards,
Midas's reply20 Oct 2025, 09:08
Official
Good day,
We are very sorry to hear about your unpleasant experience at our branch. The service and behavior you have described are completely unacceptable and not in line with the standards or values we expect from our team. We take your feedback very seriously and will be addressing this matter internally with the staff involved to ensure it does not happen again.
Please accept our sincere apologies for the poor impression you received. We value all our customers and would appreciate the opportunity to restore your confidence in us.
Thank you,
Team Midas.
We are very sorry to hear about your unpleasant experience at our branch. The service and behavior you have described are completely unacceptable and not in line with the standards or values we expect from our team. We take your feedback very seriously and will be addressing this matter internally with the staff involved to ensure it does not happen again.
Please accept our sincere apologies for the poor impression you received. We value all our customers and would appreciate the opportunity to restore your confidence in us.
Thank you,
Team Midas.
Best regards,