AW
Andries W

1 reviews | Active since Jul 2014

24 May 2015, 00:59

faulty parts

Bought a clutch kit from Pieter st Midas on 22/05/15<br> Put it in car <br> Pressure plate don't release clutch plate <br> PhonePieter he told me i must bring the clutch kit back he will exchange it for another one <br> Next morning take the gearbox out <br> When i took the clutch kit back Pieter told me that he cant give me another one they must first send the clutch away for testing That is not acceptable <br> I just started the car and there were no gears didn't' drive the car at all <br> I must now hire a car for my client<br> I spend between 50000 and 80000 thousand rand every month at Midas and that is the service that i get <br> I am not going to leave it there going to get legal help <br> I hope it is just this Midas that sell parts and they tell you there is a guarantee on parts but if you take it back they have alto of unacceptable story's <br> I am going to contact Valeo all so to find out why this is a faulty part

0
Replies (1)
Midas
Midas's reply03 Jun 2015, 10:16
Official
Hello Andrevnwk1,

The matter was investigated and we are pleased that you have the correct part which is not faulty.

Thank you for your patience in this regard. We hope that you will be visiting ABE Midas again.