Faulty Echlin Igniter Module

I bought a Echlin Igniter Module from MIdas for R695. The box was not sealed as the thermal paste was lost on the stairs and I had to ask Salie to check where it was. Without my questioning I would have obtained an igniter without the thermal paste. I was not able to use the igniter immediately as the car was at the garage for other repairs for an extended period. When I opened the box at a later stage the yellow wire was loose from its connector. It looked as though someone had twisted and broken the wire but this was not visible under the heatshrink over the connection. Had Echlin made the the heatshrink been tight over the joint this twisting would also not been possible. When the heatshrink slipped off the connection the wire came loose. I approached Midas (Salie and Richard) and was told that they would not accept a return. The damage to the item is physical not electrical. It is quite evident that I have not tried to use the igniter as the thermal paste has not been used nor have any *****s been touched, In future I will avoid purchasing items from Midas and watch out for boxes with broken seals. I will also avoid Torre / Echlin products as it seems as though details like heatshrink are not app**** properly. Seems like I will have to solder back the wire myself which will probably void other guarrantees ...