1 reviews | Active since Dec 2016

26 Jun 2022, 12:31

False Lifetime Warranty on Tools

Midas who claim to have a lifetime warranty on their tools fail to claim the tool I bought 2 years ago due to me not having proof of purchase.

1. No one told me at the time of purchase that in order to claim my tools, I would need the invoice.

2. As a mechanic, I do not keep the proof of purchase as the companies name/logo is stamped on the tool.

3. No other tool company requires a proof of purchase when claiming a tool. All they do is swap it out.

I visited the Midas in Goldman Steet.

Please contact me with a resolution. I need my tool replaced asap.

0
Replies (2)
Midas
Midas's reply30 Jun 2022, 12:53
Official
Good day,

Please send us an email to to *** and advise which tools did are faulty and we will investigate accordingly.

Kind regards
's update11 Jul 2022, 05:01
Reviewer Update
Hi

I've sent the email and still no reply.

Please email me on djpretorius@ yahoo.com