RS
Roelof S

1 reviews | Active since Mar 2024

11 Mar 2024, 19:22

Exceptional service

I struggled to find the correct shocks for my Kia Sorento. The manufacturers of the parts could not even help me. After a couple of times, frustrated I eventually decided to try Midas. I contacted them tellephonically and Josh from Midas Menlyn picked up. Josh was an absolute star. Even after 3 attemptes to fit the new shocks that was incorrect... Josh kept on calling to check if I managed to get the correct ones. Josh made sure I got the correct shocks. Refunding the incorrect ones every time. He even made sure I got them at an exceptional good price. I would recommend you contact Josh for every part you need.

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Replies (1)
Midas
Midas's reply12 Mar 2024, 07:59
Official
Hi Roelof,

 
Thank you for taking the time to share your experience with us. We're delighted to hear that Josh from Midas Menlyn provided exceptional service during your search for the correct shocks for your Kia Sorento.


We understand how frustrating it can be to find the right parts, and we're thrilled that Josh went above and beyond to assist you throughout the process. Ensuring our customers receive the correct products at competitive prices is always our priority, and we're glad Josh could make that happen for you.


We'll be sure to pass along your kind words to Josh and the rest of the team. If you ever need assistance with any automotive needs in the future, please don't hesitate to reach out.


Thank you once again for choosing Midas Menlyn. We appreciate your recommendation and look forward to serving you again in the future. 

Thank you,
Team Midas.